Skip to content
Puzzled Comfort Solutions — HVAC contractor in Lexington, SC
Two technicians setting a new outdoor heat pump on a pad during a heat pump installation in Lexington, SC

Heat Pump Services

Heat Pump Installation in Lexington, SC

Heat pump replacement and new installs for Lexington, SC homes, sized to the house, matched to the ducts and set up to handle both a humid August and a cold January night. Many local systems date from the 13 SEER era or earlier, and new equipment now runs on A2L refrigerant.

  • Licensed & insured
  • 5.0★ from 29 Google reviews
  • 24/7 emergency service
  • Bryant-authorized dealer
  • NATE certified
  • Serving Lexington since 2021
  • Free estimates
  • Easy financing

A lot of Midlands homes are on their second or third heat pump. Subdivisions around Irmo and Seven Oaks went in decades ago with early heat pumps, and many Red Bank houses got their systems while 13 SEER was the federal minimum. Plenty of those units are now reaching the end. Heat pump installation in Lexington, SC is about replacing that equipment with something sized for the house as it is today, with the ducts, wiring and refrigerant work done properly so it lasts.

We install split-system heat pumps, packaged heat pumps and dual-fuel systems. If a repair still makes sense, we'll say so; heat pump repair covers that route. A replacement covers:

  • A load calculation and a written, itemized estimate with options
  • Outdoor unit, matched air handler or coil, and backup heat strips
  • New or flushed line set, brazed, pressure-tested and evacuated
  • Disconnect, wiring, thermostat and drain connections
  • Permit, inspection, startup readings and haul-away of the old system

Single-stage, two-stage or variable-speed?

The biggest choice is how the compressor runs.

TypeHow it runsSummer humidityCold-night heatingUp-front cost
Single-stageFull speed or offFair; short cycles can leave air clammyLeans on heat strips soonerLowest
Two-stageLow most of the time, high when neededBetterSomewhat betterMiddle
Variable-speedRamps in small steps to match the loadBest; long, slow runs dry the airHolds output bestHighest

In a hot-humid place like Lexington, the summer humidity column matters as much as the heating one. A variable-speed system often fits two-story homes with a hot upstairs, lake houses and anyone sensitive to clammy air. A single-stage unit installed well is still a solid choice for a smaller home or a rental.

Where natural gas or a propane tank is already on the property, consider dual fuel. It pairs the heat pump with a furnace for the coldest nights. Our furnace installation page explains that side.

When replacement beats another repair

Age is a prompt, not a verdict. The signals that tip a heat pump toward replacement are more specific. A failed compressor on a unit past its middle years is the most common. An R-22 system that needs refrigerant is another, because that refrigerant is reclaimed stock only and each recharge costs more than the last. A leaking indoor coil on an older R-410A system often lands in the same place.

Comfort matters too. A heat pump that runs constantly on mild winter days, leans on its strips well above freezing, or leaves the upstairs clammy in July is often oversized, undersized or fighting leaky ducts, and the fix may be the design rather than the part. Locally, we see the pattern in Red Bank-era systems from 2006 to 2014, in early heat pumps around Irmo, and in units that sat in floodwater or took a lightning surge. We show you the readings and price both paths.

Getting the design right before install day

Most heat pump complaints we see trace back to design, not to the brand. Before quoting, we work through:

  • Load calculation. The old unit's tonnage is a starting point only. Insulation, windows, attic conditions and additions since the house was built all change the answer.
  • Ductwork and airflow. We look at duct condition, return air and static pressure. A new system pushing through leaky or undersized ducts underperforms; ductwork repair and replacement can be part of the same job. Two-story homes with a hot upstairs may be candidates for HVAC zoning.
  • Matched indoor unit. The outdoor unit has to be paired with a compatible air handler or coil to reach its rating.
  • Backup heat and electrical. Heat strips are sized for cold nights, and the breaker, wire and disconnect are checked against the new unit's rating.
  • Outdoor placement. Clearance for airflow and service, a level pad, and in low or flood-prone yards, a raised stand so the unit stays out of standing water and defrost meltwater can drain.
New heat pump mounted on a raised stand above a low, damp side yard near Lexington, SC
In low spots that hold water, a raised stand keeps the outdoor unit above standing water and lets defrost meltwater drain away.

Refrigerant and efficiency rules

Since 2025, EPA rules have pushed new home heat pumps off R-410A and onto mildly flammable, lower-impact A2L refrigerants, mainly R-454B and R-32. Whether your existing copper line set can be reused depends on its size, its condition and the manufacturer's instructions; an old R-22 line set is often replaced. Manufacturer instructions for R-454B equipment call for flushing a reused line set with nitrogen and note that an older R-410A or R-22 indoor coil has not been evaluated for the new refrigerant, which is why most replacements now include a matched indoor coil. The old refrigerant is recovered under EPA Section 608. In South Carolina, a new split heat pump must meet at least 14.3 SEER2 and 7.5 HSPF2.

What happens on installation day

  1. Protect and remove. Floors and the yard are covered, refrigerant is recovered, and the old equipment comes out.
  2. Set the equipment. The new outdoor unit goes on its pad or stand, and the air handler or coil goes in its closet, attic or crawlspace with a drain pan and condensate line.
Technicians fitting a new air handler on an attic platform as part of a heat pump replacement
A new heat pump is matched with a compatible air handler or coil; in many two-story homes that means attic work.
  1. Refrigerant piping. Lines are brazed with a nitrogen purge, pressure-tested with nitrogen, then evacuated to a deep vacuum.
Nitrogen tank and gauge pressure-testing a refrigerant line set before a new heat pump is charged
Brazed joints are pressure-tested with nitrogen to prove they're tight before refrigerant goes in.
Vacuum pump and micron gauge evacuating a new heat pump system before startup
Pulling a deep vacuum removes moisture and air from the refrigerant circuit before the system is started.
  1. Electrical and controls. Disconnect, wiring and the thermostat are connected and the backup heat staging is set.
Electrician-style disconnect box and liquid-tight whip being wired to a new heat pump
The outdoor disconnect and wiring are sized for the new unit's electrical rating.
  1. Startup. We verify the charge, airflow and temperature split in both modes, force a defrost and measure the heat strips.
  2. Walk-through and permit. You learn the thermostat, filter and what defrost looks like. The town or county inspection follows.

What changes the price, and how to pay for it

Every estimate is free and itemized, and the lines below are what separate one bid from another:

  • Size and compressor type
  • Replacing the air handler or coil, or only the outdoor unit
  • Line set replacement and wall or roof penetrations
  • Duct repairs, returns or zoning
  • Electrical work, from a new disconnect to panel upgrades
  • Pad, stand and placement changes
  • Attic or crawlspace access
  • Permit and inspection

The federal 25C tax credit is gone for systems put in service after December 31, 2025. For a 2026 install, ask your electric utility or cooperative, Dominion Energy South Carolina for example, whether a heat pump rebate is currently offered, and check manufacturer promotions; a tax professional can confirm the rest. Our financing page covers payment options.

New equipment carries the manufacturer's parts warranty, which usually needs to be registered, so keep your paperwork. A spring and fall tune-up each year protects it. We install throughout Irmo, Seven Oaks, Red Bank and Lexington County.

Permits and licensing for a new heat pump

A heat pump replacement is permitted work. Whichever building office covers your address, town or county, issues the mechanical permit, and new circuits, disconnects or panel work fall under its electrical inspection as well. The inspector visits after installation, so ask any bidder whether the permit is included in the price.

South Carolina licenses HVAC contractors through LLR, and you can confirm a license on its website before signing. Recovering the old refrigerant and charging the new system require EPA Section 608 certification. We are fully licensed and insured.

Why homeowners pick us for a heat pump replacement

As a Bryant-authorized dealer, we can usually get the right equipment in hand within a few days of your go-ahead; reviewers mention new systems running days after the first call when others quoted a week or longer. Owner Chong Kim does the load calculation and lays out single-stage, two-stage and variable-speed side by side with the honest trade-offs, then lets you choose, and the closet and yard are left clean. The company is NATE certified, financing is available, and discounts apply for veterans, first responders, health care workers, school employees and families with a special-needs member at home.

Where we do heat pump installation around Lexington

A few of the communities we serve, and what this service usually looks like there.

Google reviews that mention work like heat pump installation

5.0 out of 5 from 29 Google reviews

“Chong is independently owned very knowledgeable and Professional. I would highly recommend him to anyone and everyone our heat went out and it was going down to 25 the next night he came and was so caring and understanding to our needs as the unit was 25 years old and needed to be totally replaced he called and got a new unit and replaced it the next morning I am so gratefull to have found a honest and trustworthy person and very fair prices he is defintley the right person for any work you may need done and it will be done right!!!! Thanks Chong so much for the personable best care ever!!! Sincerely, Patti”

Services: Ductless heating & A/C services, Install AC, Heating system installation

Tootsie Roll3 reviews5★ Google review · posted 3 years ago (as of Oct 2026) · also featured on our 2023–2025 website as “Patti”
“Chong showed up on time and took a look at our system. We wanted a full duct work replacement and he agreed it was a good idea. He helped us with very easy financing. He arrived to do the job when he said he would and did excellent work. When he was done, he cleaned everything up. You wouldn't have even known he was there. Our AC works better than it ever has. We can't recommend Puzzled Comfort Solutions more. They are awesome to work with and do excellent work. Thank you very much Chong.”
5858Vince6 reviews5★ Google review · posted 7 months ago (as of Oct 2026)
“Don’t let the name fool you! The only thing that left me puzzled was why I haven’t used their services in the past. On the advice of a friend, I called them up and requested a quote to replace my old unit. Not only was I impressed with their price, but also how much time and effort they placed in ensuring that the finished product was going meet my wants and needs. Once the install was complete and the system was tested, an undeniable difference of comfort presented itself in my house and it didn’t take long to find that the unit was remarkably more efficient. I highly recommend using these guy’s!”
  • Responsiveness
  • Punctuality
  • Quality
  • Professionalism
  • Value

Services: Install AC, HVAC duct & vent installation, Heating system installation, Install thermostat

Response from the owner: I really appreciate the awesome review, im glad that I was able to receive the opportunity to bring the comfort back to your home. Thank You for the opportunity.

Jeremy Woodard1 review · 2 photos5★ Google review · posted 5 years ago (as of Oct 2026)
Read all our Google reviews

What should you know before replacing a heat pump?

How much does a heat pump cost to install in Lexington?

The total depends on the house and the equipment. Tonnage, single-stage versus variable-speed, whether the indoor air handler is replaced too, line set and ductwork condition, electrical upgrades, a raised stand, attic access and the permit all affect it. We give you a written estimate after a load calculation, usually with a couple of options so you can compare, and financing is available.

Do I need new ductwork for a new heat pump?

Not always. Many duct systems can be reused after we check them for leaks, crushed runs, poor insulation and enough return air. Ducts in hot attics and damp crawlspaces do wear out, and a new heat pump can't deliver its rated comfort through badly leaking or undersized ducts. If repairs or replacement are needed, we show you what we found and price it separately.

Is a variable-speed heat pump worth it in South Carolina?

For many homes, yes. Long, low-speed run times pull more humidity out of the air in summer, temperatures stay steadier, and these units keep more heating capacity on cold nights. They cost more to buy. For a small home, a rental or a tight budget, a well-installed single-stage or two-stage unit can be the better value. We'll show you both and let you decide.

How long does heat pump installation take?

Replacing an existing heat pump and air handler in the same locations usually takes one day. Adding ductwork changes, moving the outdoor unit, upgrading electrical service or installing a system in a home that never had one can add a day or more. We can usually get the unit in hand a few days after you sign off, and the building inspection is scheduled after the install.

Still have a question about heat pump installation? Ask us directly.

Call (213) 423-7827
Call Now (213) 423-7827