Homeowner phoning for HVAC service beside a hallway thermostat in Lexington, SC

Contact Puzzled Comfort Solutions in Lexington, SC

The fastest way to reach us is a phone call, day or night for emergencies. Tell us your town and what your system is doing, and you will get an honest answer on timing.

Call (213) 423-7827 Get Directions

Licensed & insured
5.0★ from 29 Google reviews
24/7 emergency service
Bryant-authorized dealer
NATE certified
Serving Lexington since 2021
Free estimates
Easy financing

Call or leave a message

Call (213) 423-7827

Puzzled Comfort Solutions

Lexington, SC 29073

Office hours: Monday–Friday 8 AM–6 PM · Saturday, Sunday closed

Emergency calls: answered 24/7

Service-area business: we come to you across Lexington County, Richland County and the surrounding Midlands.

Get Directions

Free estimates · financing on replacements and ductwork · discounts for school employees, veterans, first responders, health care workers and special-needs families

We come to you: how calls reach your street

Puzzled Comfort Solutions is a service-area business based in Lexington, so there is no storefront to drive to; the technician comes to your home or business. Calls are routed along the main roads out of town. I-20 and US-1 carry us east to Oak Grove, West Columbia, Cayce and Columbia, and west to Gilbert, Leesville and Batesburg. SC-6 runs north across the Lake Murray dam toward Irmo and Chapin and south through Red Bank toward Swansea, while US-378 and I-26 cover Seven Oaks, St. Andrews and the Richland County side.

When you call, have your address, the system type and what it is doing ready. Office hours are Monday–Friday 8 AM–6 PM · Saturday, Sunday closed, and emergency calls are answered 24/7. Estimates are free. If you prefer, tap Get Directions to see our Google Business Profile and its 29 reviews.

Business details

Business name: Puzzled Comfort Solutions
Legal name: Puzzled Comfort Solutions LLC
Entity: LLC, SC · formed 2021-04-19 · SC SOS no. 1114274 · Good Standing
Google Business Profile: Puzzled Comfort Solutions Heating & Air Conditioning
Category: HVAC contractor
Based in: Lexington, SC 29073 (Lexington County), service-area business
Founded: April 2021, Lexington
Hours: Monday–Friday 8 AM–6 PM · Saturday, Sunday closed
Google rating: 5.0 out of 5 from 29 reviews
Licensing: Fully licensed and insured
Dealer: Bryant-authorized dealer
Certification: NATE (North American Technician Excellence)
Experience: Over 10 years of HVAC experience
Emergency service: Answered 24/7
Discounts: 10% off for public school system employees
15% off for veterans, first responders, law enforcement and health care workers
20% off for families with special-needs family members living at home
Service types: Residential and commercial HVAC, HVAC-related electrical work, inspections for home sales, gas log fireplace repair
Owner: Chong Kim, owner-technician
Estimates & payment: Financing available, Free estimates
Phone: (213) 423-7827

Find us online

Before you call

What should I have ready when I call?

Your town or address, the type of system (central AC, heat pump, furnace, mini-split or packaged unit) and what it is doing: warm air, no airflow, water, noise, a tripped breaker or an error code. A photo of the outdoor unit’s model plate and the thermostat screen helps the technician bring the right parts.

Do you answer after hours?

Yes. The office is open Monday through Friday, 8 AM to 6 PM, and emergency calls are answered 24/7. For routine maintenance, quotes and non-urgent repairs, call any time and we will set up a visit at a time that works for you.

Do you charge to come out?

Estimates are free. For an emergency or after-hours repair visit, ask on the call whether a trip or diagnostic charge applies; we tell you before anyone heads your way. Repairs are explained and priced before work starts.

Can I get a quote for a new system over the phone?

Not an accurate one. A replacement quote depends on a load calculation, the condition of your ductwork, the electrical supply, access to the attic or crawlspace and the equipment you choose. We look at the house first, then lay out the options with their pros and cons in writing.

Ready when you are.

Call (213) 423-7827